Posty Signal

Fernhill

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Command centerFernhill · Last 30 days vs prior 30 days · Sample data

Revenue is up 8.2%. Two decisions are waiting for you.

The two decisions: your top Meta ad lands on a page that doesn't repeat its promise, and Autopilot needs a yes or no on an offer test. Signal writes this line from the last 30 days of data.

Ask about your customers, visitors or store

Needs your attention

3 of 5 briefs · nothing runs until you review it
1OpportunityBRF-0151Estimate · $6k–$11k a month

Your top ad lands on a page that doesn't mention its promise

“Rainy-day walks, sorted” sent 6,240 visitors in 14 days, and 1.4% of them bought. Visitors from ads with a matched page convert at 2.9%. Signal prepared a matched page from the ad's headline and image.

Visitors from the ad6,240
Conversion1.4%, against 2.9% matched
Ad spend, 14 days$9,870
Page headline todayThe All-Weather Shell
meta.ads, storefront.sessions · n=6,240Review matched page
2InsightBRF-0149Estimate · 96% likely better

Autopilot kept the lifestyle image for women 35–54

It converted at 4.1% against 3.4% for the product-only image over 14 days. The change is live for that segment, and you can revert it.

Sessions6,412
Lifestyle image4.1%
Product only3.4%
storefront.sessions · n=6,412Review decision
3InsightBRF-0147Observed

High spenders are ordering less often

Customers with $400 or more in lifetime spend used to reorder every 41 days. Their gap is now 68 days. Signal drafted a segment of them, so a check-in can go out before they stop ordering.

Customers1,140
Days between orders68, up from 41
shopify.orders · n=1,140
Segments in use4 of 9All synced 14 minutes ago
Experiences live338% of sessions saw a matched page
Autopilot tests2 running1 more needs your call
Ads matched5 of 83 land on a page that ignores them

What changed

Last 30 days vs prior 30 days
Revenue$184,920+8.2% vs $170,904
Orders2,341+5.9% vs 2,211
Conversion2.84%2,341 orders from 82,430 sessions
Signal added$15,800Estimate · $7,500–$24,100
DashboardFernhill · Last 30 days vs prior 30 days · Sample data

Signal added about $15,800 of your $184,920 in revenue over the last 30 days.

Signal measures each audience against its holdout, the 10% of visitors who keep seeing your default page. The gap between the two groups is what Signal produced.

What Signal produced

Extra revenue, last 30 days $15,800

of $184,920 in revenue

155 extra orders, and $4.30 more per order

Estimate · $7,500–$24,100

vs holdouts · 22,104 sessions with Signal · 2,456 without

Conversion with Signal and without

Conversion with Signal and without, last 30 days2.8%3.5%4.2%Oct 12Oct 20Oct 28Nov 5Nov 10Dog walker image keptLifestyle image kept3.9%Conversion with Signal and without, last 30 days2.8%3.5%4.2%Oct 12Nov 103.9%

Saw their audience pageHoldout, saw the defaultA change Autopilot kept

Where it comes from

Part of SignalWhat it didWith SignalHoldoutExtra
Audience pagesShowed 2 segments their own headline, image and proof3.8% convert3.1%135 orders
Ad landingsRepeated the ad's headline and image on its page3.1% convert2.4%20 orders
Proof and offersShowed live buyer counts and one existing discount$83.40 per order$79.10$3,500 in order value
AutopilotFinished 4 tests and kept 2 changes4.1% best kept change3.4%38–61 of the 135

Email and ad audiences have no holdout, so Signal leaves their orders out of this total.

Ask SignalFernhill · Whole store · all time · Sample data
  1. Reading shopify.orders · Jan 2023 to Aug 12, 2026
  2. Finding each customer's first touch
  3. Counting second orders within 90 days
  4. Checking sample sizes · smallest group 1,116
ASK-2240

Newsletter signups and the Meta dog-walking ads produce the most repeat buyers. 41% of customers who first arrived through the newsletter ordered again within 90 days, against 19% for Google search ads.

First touchCustomersOrdered againShare
Newsletter signup1,31053741%
Meta · dog-walking ads3,9201,29433%
Organic search2,20450723%
Meta · other ads2,87060321%
Google search ads1,11621219%
customers WHERE first_order < 2026-08-12 AND first_touch IS known
  GROUP BY first_touch
  COUNT second_order within 90 days
  →  11,420 customers, 5 sources

scanned 61,204 orders · 520ms · n=11,420

Pin findingSee these people

How it was measured

Population
11,420 customers
First order
Before Aug 12, 2026
Timeframe
2023-01-01..2026-08-12
Compared
5 first-touch sources
Smallest group
1,116
Sources
shopify.orders, storefront.sessions
Cause
Not established
PeopleFernhill · All time · Sample data
First touchMeta adsViewedDog gear · 2 or more · 60 daysOrdersNone
1,284people match932 known by email352 anonymous
PersonSegmentsFirst touchActivityCart
r•••@gmail.comKnown by email · PRS-51877Dog owners, Returning, didn't buyMeta · Rainy-day walks, sorted2 hours ago · 5 sessions$168.00
Visitor 7f3a…c2e1Anonymous · PRS-52210Dog ownersMeta · Rainy-day walks, sorted5 hours ago · 3 sessions$168.00
Visitor 91bd…04aaAnonymous · PRS-52198Dog ownersMeta · Still thinking it over?Yesterday · 2 sessionsEmpty
j•••@outlook.comKnown by email · PRS-50342Dog owners, Women 35–54Meta · Built for her milesYesterday · 4 sessions$212.00
m•••@icloud.comKnown by email · PRS-49915Dog owners, Men 25–44Meta · 40% lighter than your old jacketNov 8 · 6 sessions$168.00

The rule Signal built

first_touch.source = meta
AND viewed(collection = Dog gear) >= 2
  IN last 60 days
AND orders = 0
EXCLUDE staff, bots, test_orders

Keep this group

A saved segment stays current. People enter when they match and leave when they stop matching. Saving sends nothing.

Reachable by email
932
Reachable on the storefront
1,284
Reachable by ad retargeting
With tracking consent

Open a profile

See one person from first ad click to order, with what Signal showed and sent along the way.

Back to People
People/PRS-48213Fernhill · All activity since Nov 2 · Sample data

Dana Whitfield

Customer since Nov 6Identified by email at checkoutPortland, OR
Lifetime spend$168.001 order · Nov 6
Sessions44 with a replay
First touchMeta adRainy-day walks, sorted · Nov 2
Latest touchEmailYour first walk · Nov 9

Marketing touchpoints

Ad clickNov 2Rainy-day walks, sortedMeta · ad 120211Visited, no order
Ad clickNov 6Still thinking it over?Meta · retargeting · ad 120388Visited, ordered $168.00
EmailNov 7Welcome to the packKlaviyo · Dog owner welcome 1 of 4Opened, no visit
EmailNov 9Your first walkKlaviyo · Dog owner welcome 2 of 4Clicked, visited

Timeline

Session 1Sun, Nov 2 · 7:42 pmMeta ad · Rainy-day walks, sortedMobileAnonymous3 actions · 2 by SignalLeftReplay 2:14
What Dana did
  1. Landed on the All-Weather Shell
  2. Looked at 3 product images
  3. Opened the Dog gear collection, then left
What Signal did
  1. Read the ad from its link: Rainy-day walks, sorted
  2. Counted 1 of 2 dog-gear views toward Dog owners
Session 2Tue, Nov 4 · 12:10 pmDirectMobileAnonymous · same device4 actions · 4 by SignalCart $168.00, left at shippingReplay 1:48
What Dana did
  1. Opened Dog gear again
  2. Viewed the Trail Lead
  3. Added the Shell to cart
  4. Left at the shipping step
What Signal did
  1. Joined Dog owners. Rule met: 2 views in 60 days
  2. Showed the Dog owners page: Worn by 2,100+ dog owners
  3. Joined Returning visitors who didn't buy
  4. Added to the Meta retargeting audience, with tracking consent
Session 3Thu, Nov 6 · 8:05 pmMeta ad · Still thinking it over?MobileIdentified at checkout4 actions · 5 by SignalOrder #4417 · $168.00Replay 3:08
What Dana did
  1. Clicked the retargeting ad
  2. Viewed the Shell
  3. Went to checkout
  4. Placed order #4417 · $168.00
What Signal did
  1. Showed the Dog owners page with the offer Free Trail Lead with your shell
  2. Identified by email. Connected sessions 1 and 2
  3. Left Returning visitors who didn't buy
  4. Joined Women 35–54 after enrichment matched
  5. Synced to the Klaviyo list Signal · Dog owners. Klaviyo started Dog owner welcome
Email · Welcome to the packFri, Nov 7 · 9:00 amKlaviyoDog owner welcome · 1 of 4Opened, no visit
Session 4Sun, Nov 9 · 9:31 amEmail · Your first walkDesktopCustomer2 actions · 1 by SignalViewed the Trail LeadReplay 1:02
What Dana did
  1. Opened the store from the email
  2. Viewed the Trail Lead, then left
What Signal did
  1. Showed the Dog owners page. The offer was already used, so none showed

Where Dana is now

Email list
Signal · Dog owners
Email flow
Dog owner welcome · 2 of 4
Meta audience
Signal · Dog owners
Retargeting
Removed Nov 6 · ordered
Storefront page
Dog owners · not in holdout
SegmentsFernhill · Checked every 15 minutes · Sample data

9 living segments. 4 are in use.

A segment is a rule, so its members update without you. It can go to email, to ads and to the storefront. Save one from People, from an answer in Ask Signal or from a brief in the Command center, and it is listed here.

SegmentMembersEmailAdsStorefront
Dog ownersSEG-00446,318Synced 5,902 of 6,318Meta audience and 1% lookalikeLive · +0.7 pt vs holdout
Women 35–54SEG-003114,206Synced 9,880 of 14,206OffLive · +0.6 pt vs holdout
Returning visitors who didn't buySEG-00884,812Synced 1,190 of 4,812Retargeting audienceOff
First-time buyers from MetaSEG-00792,244Off1% lookalikeOff
Back to Segments
Segments/SEG-0044Fernhill · Last 30 days · Sample data

Dog owners

People who looked at dog gear at least twice in 60 days, or bought any. They enter and leave as their behavior changes.

Members6,318

Where this segment goes

Email

On
Klaviyo list
Signal · Dog owners
Synced
5,902 of 6,318
Can't be emailed
416 · no email on file
Flows using this list
Dog owner welcome, Rain-week reminder

Ads

On
Meta audience
Signal · Dog owners
Sent
5,902 by email, hashed
Matched by Meta
4,120
Lookalike
1% · exported Nov 3

Storefront

Live
Experience
EXP-0007 · all 6,318, anonymous included
Slots changed
Headline, Image, Proof, Offer
Conversion
3.6% vs 2.9% holdout
Difference
+0.7 pt
Sessions, 30 days
8,420
Back to Segments
Segments/NewFernhill · Saved in this demo · Sample data

Dog owners who viewed the Trail Lead, no order

Dog owners who viewed the Trail Lead at least once and haven't ordered. People enter and leave as their behavior changes.

Members752

Where this segment goes

Email

Off
Reaches
436 with an email on file
Klaviyo list
Signal · Dog owners who viewed the Trail Lead, no order

Ads

Off
Reaches
People Meta can match
Meta audience
Signal · Dog owners who viewed the Trail Lead, no order

Storefront

Off
Reaches
All 752, anonymous included
Page
Your theme, until you write a version

Definition

Saved from Ask Signal
IN SEG-0044
AND viewed(product = Trail Lead) >= 1
AND orders = 0
Back to Segments
Segments/NewFernhill · Saved in this demo · Sample data

Repeat buyers from dog-walking ads

Customers who first came from a dog-walking ad and ordered again within 90 days. People enter and leave as their behavior changes.

Members1,294

Where this segment goes

Email

Off
Reaches
1,294 with an email on file
Klaviyo list
Signal · Repeat buyers from dog-walking ads

Ads

Off
Reaches
People Meta can match
Meta audience
Signal · Repeat buyers from dog-walking ads

Storefront

Off
Reaches
All 1,294
Page
Your theme, until you write a version

Definition

Saved from Ask Signal
first_touch = meta dog-walking ads
AND second_order within 90 days
Back to Segments
Segments/NewFernhill · Saved in this demo · Sample data

High spenders ordering less often

Customers with $400 or more in lifetime spend, whose gap between orders grew from 41 days to 68. People enter and leave as their behavior changes.

Members1,140

Where this segment goes

Email

Off
Reaches
1,140 with an email on file
Klaviyo list
Signal · High spenders ordering less often

Ads

Off
Reaches
People Meta can match
Meta audience
Signal · High spenders ordering less often

Storefront

Off
Reaches
All 1,140
Page
Your theme, until you write a version

Definition

Saved from the Command center
lifetime_spend >= 400
EXCLUDE staff, test_orders
Ads/Prospecting · Dog owners/120211Fernhill · Last 14 days · Sample data

The ad

Meta · image
A dog walker in a blue shell under a grey sky, the dog pulling ahead on a pink lead

Rainy-day walks, sorted.

Three walks a day, whatever the sky is doing.

Spend$9,870
Clicks6,240
Bought1.4%87 orders
Per order$113

The landing

/products/all-weather-shell
ImageFrom the adThe ad's image, repeated on the product page
HeadlineFrom the ad

Rainy-day walks, sorted.

Waterproof, breathable, 11 oz.

$168.00Add to cartYour theme
ProofFrom the campaign's segment

Worn by 2,100+ dog owners

OfferFrom the campaign's segment

Free Trail Lead with your shell

Promise check

2 of 2 kept
  • HeadlineSame words as the ad
  • ImageSame image as the ad
  • OfferThe ad names no offer
Storefront/Product pageFernhill · Last 30 days · Sample data
/products/all-weather-shell
ImageChangedA dog walker in the blue shell, hood up, on a park path in the rainLifestyle · from your Shopify files
HeadlineChanged

For the walk that happens rain or shine.

Waterproof, breathable, and it has a treat pocket.

$168.00Add to cartYour theme
ReassuranceFilled for each visitor

Arrives Fri, Nov 13 to Portland, OR

Order Benefits included. If it doesn't arrive or arrives damaged, open a ticket and we'll make it right.

ProofChanged

Worn by 2,100+ dog owners

Three walks a day, every day. Still dry.Verified buyer · also bought the Trail Lead
Zip treat pocketLeash loop at the hipMachine washable
OfferChanged

Free Trail Lead with your shell

Existing discount · SHELL-LEAD
RecommendationsFilled for each visitor

Goes with your Shell

A coiled pink dog leadTrail Lead$38.00
A green treat pouch with a clipTreat Pouch$24.00
A blue bottle of wash-in prooferWash-In Proofer$14.00

Audience

Segment
Who
Dog owners · SEG-0044
Members
6,318
Order
3rd of 6
Holdout
10% see the default
Sessions, 30 days
8,420

Result

vs this audience's holdout

3.6%vs 2.9% in the holdout

Estimate · +0.7 pt ±0.4

n=7,578 saw it · 842 holdout

Storefront/AutopilotFernhill · Last 30 days · Sample data

Autopilot is running 2 tests. 1 change is waiting for your yes or no.

Tests finished4Last 30 days
Changes kept22 put back to your original
Running now21 more waits for you
Extra orders38–61a month, from the 2 kept changes

Needs your call

Proposed testAP-0023Waits for you

Test a free-shipping message for returning visitors who didn't buy

38% of this audience open the shipping page before leaving.

A · half seeNo offer, as today
B · half seeFree shipping over $75
Audience4,812 people
SlotOffer
Traffic50% of the audience
Ends14 days or 95% likely
shopify.discounts · FREESHIP75 · price unchangedNot nowReview test

Decided

TestAudienceResultDecisionWhen
Image: lifestyle vs product onlyAP-0019Women 35–544.1% vs 3.4% · 6,412 sessionsKept the lifestyle imageNov 6
Headline: benefit vs product nameAP-0017Everyone else2.6% vs 2.6% · 14,880 sessionsKept your originalOct 30
Proof points: orderAP-0014Dog owners3.5% vs 3.1% · 3,960 sessionsKept your originalOct 27
Image: dog in frame vs jacket onlyAP-0011Dog owners3.6% vs 2.8% · 5,120 sessionsKept the dog walker imageOct 21

Guardrails

Headlines
From your 14 approved lines
Images
From your Shopify files
Offers
Always ask
Prices
Never changed
Holdout
10%, always

Save this segment

Name
Meta visitors who viewed dog gear, no order
Members
1,284
Reachable by email
932
Reachable on the storefront
1,284
Saving
Sends nothing
first_touch.source = meta
AND viewed(collection = Dog gear) >= 2
  IN last 60 days
AND orders = 0
EXCLUDE staff, bots, test_orders

Turn on Email for this segment

Segment
Meta visitors who viewed dog gear, no order · 1,284
Destination
Klaviyo list Signal · Meta visitors who viewed dog gear, no order
Syncs
932 people with an email on file
Kept current
Every 15 minutes
Consent
Klaviyo's rules still decide who hears from you

Turn on Ads for this segment

Segment
Meta visitors who viewed dog gear, no order · 1,284
Destination
Meta audience Signal · Meta visitors who viewed dog gear, no order
Sends
932 emails, hashed
Kept current
Hourly

Turn on Storefront for this segment

Segment
Meta visitors who viewed dog gear, no order · 1,284
Adds
A draft audience in Storefront
Visitors see
Your theme, until you publish a version
Holdout
10% will keep seeing the default

Save this segment

Name
Dog owners who viewed the Trail Lead, no order
Members
752
Reachable by email
436
Reachable on the storefront
752
Saving
Sends nothing
IN SEG-0044
AND viewed(product = Trail Lead) >= 1
AND orders = 0

Turn on Email for this segment

Segment
Dog owners who viewed the Trail Lead, no order · 752
Destination
Klaviyo list Signal · Dog owners who viewed the Trail Lead, no order
Syncs
436 people with an email on file
Kept current
Every 15 minutes
Consent
Klaviyo's rules still decide who hears from you

Turn on Ads for this segment

Segment
Dog owners who viewed the Trail Lead, no order · 752
Destination
Meta audience Signal · Dog owners who viewed the Trail Lead, no order
Sends
436 emails, hashed
Kept current
Hourly

Turn on Storefront for this segment

Segment
Dog owners who viewed the Trail Lead, no order · 752
Adds
A draft audience in Storefront
Visitors see
Your theme, until you publish a version
Holdout
10% will keep seeing the default

Save this segment

Name
Repeat buyers from dog-walking ads
Members
1,294
Reachable by email
1,294
Reachable on the storefront
1,294
Saving
Sends nothing
first_touch = meta dog-walking ads
AND second_order within 90 days

Turn on Email for this segment

Segment
Repeat buyers from dog-walking ads · 1,294
Destination
Klaviyo list Signal · Repeat buyers from dog-walking ads
Syncs
1,294 people with an email on file
Kept current
Every 15 minutes
Consent
Klaviyo's rules still decide who hears from you

Turn on Ads for this segment

Segment
Repeat buyers from dog-walking ads · 1,294
Destination
Meta audience Signal · Repeat buyers from dog-walking ads
Sends
1,294 emails, hashed
Kept current
Hourly

Turn on Storefront for this segment

Segment
Repeat buyers from dog-walking ads · 1,294
Adds
A draft audience in Storefront
Visitors see
Your theme, until you publish a version
Holdout
10% will keep seeing the default

Save this segment

Name
High spenders ordering less often
Members
1,140
Reachable by email
1,140
Reachable on the storefront
1,140
Saving
Sends nothing
lifetime_spend >= 400
EXCLUDE staff, test_orders

Turn on Email for this segment

Segment
High spenders ordering less often · 1,140
Destination
Klaviyo list Signal · High spenders ordering less often
Syncs
1,140 people with an email on file
Kept current
Every 15 minutes
Consent
Klaviyo's rules still decide who hears from you

Turn on Ads for this segment

Segment
High spenders ordering less often · 1,140
Destination
Meta audience Signal · High spenders ordering less often
Sends
1,140 emails, hashed
Kept current
Hourly

Turn on Storefront for this segment

Segment
High spenders ordering less often · 1,140
Adds
A draft audience in Storefront
Visitors see
Your theme, until you publish a version
Holdout
10% will keep seeing the default